This notice is provided pursuant to the Privacy Act of 1974, 5 USC § 552a: This information is solicited under the authority of Public Law 111-32, 123 Stat. 1859. Furnishing the information is voluntary, but failure to provide all or part of the information may result in disapproval of your request for a credit on this purchase or lease transaction under the Cars Program. The principal purposes for collecting the information are to determine if purchase or lease transactions are eligible for credits under the CARS Program, to ensure proper disposal of trade-in vehicles, to prevent, identify and penalize fraud in connection with the Program, and to update an existing government database of Vehicle Identification Numbers. If you complete the optional survey, the survey information will be used to report to Congress on the Program. Other routine uses are published in the Federal Register at 65 F.R. 19476 (April 11, 2000), available at: www.dot.gov/privacy.

Ensuring transaction security is a crucial requirement of NHTSA-CARS clients. Using industry-standard security techniques ensures that your personal and financial information remains confidential. NHTSA-CARS uses security technologies that include your personal customer number and password, government standard encryption, and hardened perimeter protections such as firewalls and intrusion detection systems. The combination of your customer number and password enables you to be uniquely identified to NHTSA-CARS transaction processing. It is your responsibility to keep your password secure. Compromising your password by sharing it with others can have negative consequences for the integrity of your transactions.

You will also need to use a secure browser. Certain browsers have the ability to communicate securely by encrypting the information as it passes across the Internet. This method of communication is called Secure Socket Layer (SSL). NHTSA requires the use of a properly configured browser as a condition for connecting to NHTSA-CARS using SSL. Therefore, SSL must be enabled on your browser to establish a connection with NHTSA-CARS. Additionally, be aware that your transaction passes through multiple security mechanisms, any one of which can halt the transaction if suspicious activity coming from your computer is detected. To avoid this from happening, please keep your anti-virus software on your computer current.

Your Internet Browser – How to Ensure That Your Session is Secure

Once you've downloaded and installed your browser, here's how you can check for yourself that your Online Banking session is secure. As you browse through the resources available on the Internet, you'll notice that your browser's status bar changes with the Web page you have loaded. You should see a padlock graphic, either locked or unlocked, like this:

• Secure UnSecure
• Microsoft Internet Explorer N/A
• Mozilla Firefox

This notice is provided pursuant to the Privacy Act of 1974, 5 USC § 552a: This information is solicited under the authority of Public Law 111-32, 123 Stat. 1859. Furnishing the information is voluntary, but failure to provide all or part of the information may result in disapproval of your request for a credit on this purchase or lease transaction under the Cars Program. The principal purposes for collecting the information are to determine if purchase or lease transactions are eligible for credits under the CARS Program, to ensure proper disposal of trade-in vehicles, to prevent, identify and penalize fraud in connection with the Program, and to update an existing government database of Vehicle Identification Numbers. If you complete the optional survey, the survey information will be used to report to Congress on the Program. Other routine uses are published in the Federal Register at 65 F.R. 19476 (April 11, 2000), available at: www.dot.gov/privacy.

Ensuring transaction security is a crucial requirement of NHTSA-CARS clients. Using industry-standard security techniques ensures that your personal and financial information remains confidential. NHTSA-CARS uses security technologies that include your personal customer number and password, government standard encryption, and hardened perimeter protections such as firewalls and intrusion detection systems. The combination of your customer number and password enables you to be uniquely identified to NHTSA-CARS transaction processing. It is your responsibility to keep your password secure. Compromising your password by sharing it with others can have negative consequences for the integrity of your transactions.

You will also need to use a secure browser. Certain browsers have the ability to communicate securely by encrypting the information as it passes across the Internet. This method of communication is called Secure Socket Layer (SSL). NHTSA requires the use of a properly configured browser as a condition for connecting to NHTSA-CARS using SSL. Therefore, SSL must be enabled on your browser to establish a connection with NHTSA-CARS. Additionally, be aware that your transaction passes through multiple security mechanisms, any one of which can halt the transaction if suspicious activity coming from your computer is detected. To avoid this from happening, please keep your anti-virus software on your computer current.

Your Internet Browser – How to Ensure That Your Session is Secure

Once you've downloaded and installed your browser, here's how you can check for yourself that your Online Banking session is secure. As you browse through the resources available on the Internet, you'll notice that your browser's status bar changes with the Web page you have loaded. You should see a padlock graphic, either locked or unlocked, like this:

• Secure UnSecure
• Microsoft Internet Explorer N/A
• Mozilla Firefox

Dealers should note that there are three major categories of errors in these leading reasons for rejections: (1) missing documents, (2) missing Junk Auto brands and signatures; and (3) mismatches between VINs on the various documents. The leading cause is the absence of the required CARS brand ("Junk Automobile, CARS.gov") on the trade-in title. Dealers who follow the guidance available on the website should be able to avoid such errors easily. Dealers who receive rejections should review the invoice and all attachments before resubmitting to avoid even further delay in receiving reimbursement. NHTSA is increasing its capacity to deal with dealers' questions about how to submit a proper invoice, but the most important thing dealers can do is use the guidance on the website and review their submissions carefully before submitting them."

1. Junk Automobile, CARS.gov is not written on the Trade-in Title

   Junk Automobile, CARS.gov needs to be written CLEARLY across FRONT and BACK of the trade-in title.

2. Incomplete Summary of Sale

   Make sure every field is filled out, including MSRP and incentive amounts. NO fields can be left blank. Dealer and all purchasers MUST have signed the Summary of Sale.

3. Proof of Insurance

   It is important to show evidence of 12 months of continuous insurance coverage up through the date of the sale.

   • We have received numerous transactions where the VINs do not match, letters are not signed, or documents that only show a fraction of a year of coverage. Please make the following data points clear by circling them in your documentation: VIN, start and end dates of coverage, and company name.
   • You may submit one or more insurance cards, declaration statements, database printouts, or a signed letter from an agent or corporate office on company letterhead.
   • Insurance is NOT required in NH or WI, but dealers in these states should minimize the risk of human error by uploading an attachment named Proof_of_Insurance_Not_Reguired. The attachment can be a single page that reads in bold letters, "Insurance Not Required in this State."

4. Fueleconomy.gov Side-by-Side Mismatch

   Make sure to pull fuel economy information from http://www.fueleconomy.gov/feg/CarsSearchIntro.shtml Uploading the side-by-side comparison from any other site will not include all of the required information and may result in a returned claim.

5. Transaction Form/Invoice Screen does not match the data in the attached documents.

   Common data entry errors include transposed VINs and Drivers License Numbers. Do not leave any fields blank.

Dealer invoice # 123456 has been approved for payment by the CARS system and sent to the Department of the Treasury for processing. You can expect to receive a direct deposit in the bank account you specified during registration. The payment should be posted to your account within 2 business days. If payment has not been posted to your account within that timeframe, please verify that your banking information, including the ABA routing number, is correct. If there is an error in your bank information, please send an email with your contact information and the corrected banking information to 9-AMC-NHTSA-CARS-AP-SUPPLIER@FAA.GOV.